Dashboard | My Constellation

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A payment of ${{scheduledpaymentAmount}} has been scheduled for {{scheduledpaymentprocessDate}}

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My Constellation billing and payment systems are temporarily unavailable.

We apologize for any inconvenience this has caused. If you need immediate assistance please contact our Customer Care team using one of the phone numbers below:

Georgia Customers: 877-677-4355
Texas Customers: 888-900-7052
All Other Customers: 855-465-1244

You can also make a one-time payment via Guest Pay.

*If you have not received your first bill please check back for later.

We haven't issued your first bill yet.

When we do, you'll find information about your bill here including your due date and amount due. We'll also include ways for you to pay your bill so that you can quickly take care of your monthly charges.

{{currentAccount.Balance.AmountDue >= 0 ? "Amount Due" : "Balance"}} Includes past due balance: {{currentAccount.Balance.AmountPastDue | currency}} Your payments are up-to-date. : {{currentAccount.Balance.AmountDue | currency}}

Amount Due includes one payment of ${{currentAccount.Balance.MonthlyPayPlanAmount}} towards payment plan
Remaining balance: ${{currentAccount.Balance.UninvoicedPayPlanAmount}}
Months remaining: {{currentAccount.Balance.MonthLeft}}

{{isPastDue ? "Past Due" : "Due Date" }}: {{currentAccount.Balance.DueDate | date:'MM/dd/yyyy'}}

Current Bill Due Date: {{currentInvoice.DueDate | date:'MM/dd/yyyy'}}

Last Bill Date: {{currentAccount.Balance.StatementDate | date:'MM/dd/yyyy'}}

New Bill is being generated, please try again later

View Bill Enroll in Paperless Billing {{!currentAccount.EnrolledInAutoPay ? "Enroll in Auto Pay" : "Manage Auto Pay" }} Manage Paperless Billing Updating Preferences...

{{currentAccount.Balance.AmountDue > 0 ? "Make Payment" : "Pay Ahead"}} {{currentAccount.Balance.AmountDue > 0 ? "Make Payment" : "Pay Ahead"}} {{daysUntilDue | absValue}} days left No Payment is required at this time. You're enrolled in Auto Pay You have a payment scheduled. If you wish to make a one-time payment or enroll in Autopay, please cancel your scheduled payment. Your account is facing disconnection. Please call customer care or pay by phone with our automated system to make an immediate payment and avoid service turn off. Georgia Customer Care: 877-677-4355 Pay by phone (24 hours / 7 days a week): 844-508-3525 Your account is facing disconnection. Please make an immediate payment to avoid service interruption. The amount that must be paid today can be found in the alert details. Your Disconnect notice has expired and you're facing immediate disconnection. Please make a payment to avoid service turn-off. To make an immediate payment call customer care: 877-677-4355 Your Disconnect notice has expired and you're facing immediate disconnection. Please make a payment to avoid service turn-off. Thank you for your payment. Your reconnect request has been submitted to your utility. The standard time frame for reconnection is 24 to 48 business hours. However, if you have a smart meter, the process may be completed within 4 business hours. Your account has been disconnected. Please call customer care to make an immediate payment and reestablish your service. Georgia Customers: 877-677-4355 Your account has been disconnected. Please make an immediate payment to reconnect your service. The amount that must be paid today can be found in the alert below. Your account has been deactivated. Please call customer care for additional assistance. Georgia Customers: 877-677-4355 Your account has been deactivated. Please call customer care for additional assistance. Texas Customers: 888-900-7052; M to F 7am - 8pm CST & Sat. 8am - 5pm CST Your service is scheduled for turn off. If you would like to change, cancel or reestablish service at this or another location, please call customer care. Texas Customers: 888-900-7052; Georgia Customers: 877-677-4355

{{!currentAccount.EnrolledInAutoPay ? "Enroll in Auto Pay" : "Manage Auto Pay" }} Make a one-time payment Make a one-time payment

Amount Due:

Last Bill Date:

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View Bill Enroll in Paperless Billing {{!currentAccount.EnrolledInAutoPay ? "Enroll in Auto Pay" : "Manage Auto Pay" }} {{!currentAccount.EnrolledInAutoPay ? "Enroll in Auto Pay" : "Manage Auto Pay" }} Manage Paperless Billing Updating Preferences...

{{!currentAccount.EnrolledInAutoPay ? "Enroll in Auto Pay" : "Manage Auto Pay" }} {{!currentAccount.EnrolledInAutoPay ? "Enroll in Auto Pay" : "Manage Auto Pay" }} {{!currentAccount.EnrolledInAutoPay ? "Enroll in Auto Pay" : "Manage Auto Pay" }} Make a one-time payment Make a one-time payment

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Thank you for your last payment of {{currentAccount.Balance.PaymentsMade | currency}} received on {{currentAccount.Balance.LastPaymentReceived | date:'MM/dd/yyyy'}}

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Utility Account Number: {{currentAccountCache.UtilityAccountNumber}} {{" | Customer Number: " + currentAccountCache.CustomerNumber}}

Welcome to My Constellation!

Constellation Rewards

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Your energy plan ends soon. Renew Today!

Thanks for choosing Constellation as your energy provider. Your current plan ends on {{renewalEndDate | date:'MM/dd/yyyy'}}. Click below to renew now.

Constellation is excited to offer you the following fixed-rate renewal plans:

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Off-Peak Price

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On-Peak Price

{{ isStateTX ? plan.Attributes.KWH1000PRICE : plan.PlanLegList[0].PlanLegPrice.Price1 | number:2 }}¢

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Based on 1000 kWh

Special Offer: {{ '$' + incentive.Value }} Gift Card

Off-Peak Start hour: {{plan.PlanLegList[0].PlanLegPrice.OffPeakStartHour | formatPeakTime}}
On-Peak Start hour: {{plan.PlanLegList[0].PlanLegPrice.OnPeakStartHour | formatPeakTime}}
{{ plan.PlanLegList[0].TermValue }} Month Term
{{incentive.Description}}
Monthly Service Fee: ${{plan.Attributes.MONTHLY_SERVICE_FEE }}
{{plan.PlanLegList[0].GreenPercent}}% Green
{{ plan.Attributes.MINIMUM_USAGE_FEE > 0 ? ('$' + plan.Attributes.MINIMUM_USAGE_FEE + ' - Minimum Usage Fee') : 'No Minimum Usage Fee'}}

Terms and conditions Terms and conditions DOCUMENTS: SUMMARY CONTRACT DOCUMENTS EFL TOS YRAC

SEE MORE DETAILS

When you select Constellation, America’s Energy Choice, to be your electricity supplier, you’ll join millions of people who trust Constellation to meet their home energy needs. We offer you a selection of easy-to-understand plans priced to fit your family’s needs and a best-in-class customer care team dedicated to helping you. You can feel confident you’re making a smart energy choice that fully meets your needs.

Average Price: {{ plan.Attributes.KWH1000PRICE }}¢ per kWh, based on 1000 kWh, Includes:

Product Name: {{ plan.Name }}
Energy Charge: {{ plan.PlanLegList[0].PlanLegPrice.Price1 }}¢ per kWh
Centerpoint Surcharges:
- Distribution Charges: {{ plan.Attributes.USAGE_SURCHARGES }}¢ per kWh
- Monthly Charges: {{ plan.Attributes.METER_SURCHARGES }}¢ per Month
Term: {{ plan.PlanLegList[0].TermValue }} Month{{ plan.PlanLegList[0].TermValue > 1 ? 's' : ''}}
Early Termination Fee: ${{plan.CancelFee}}
A minimum usage fee of ${{ plan.AdjustmentBands["Minimum Usage Fee"][0].Amount }} will apply if usage is less than or equal to {{ plan.AdjustmentBands["Minimum Usage Fee"][0].MaxUsage }}kWh in a billing period.
Residential Usage-based Bill Credit
- ${{credit.Amount}} per Month >= {{credit.MinUsage}} and < {{credit.MaxUsage}} kWh ${{credit.Amount}} per Month < {{credit.MaxUsage}} kWh ${{credit.Amount}} per Month >= {{credit.MinUsage}} kWh
Electricity Facts Label (version {{plan.Attributes.CONTRACT_VERSION_EFL}})
Terms of Service (version {{plan.Attributes.CONTRACT_VERSION_TOS}})
Your Rights as a Customer (version {{plan.Attributes.CONTRACT_VERSION_YRAC}})

- Average Monthly Use
- 500 kWh
- 1000 kWh
- 2000 kWh
- Average Price
- {{ plan.Attributes.KWH500PRICE }}¢
- {{ plan.Attributes.KWH1000PRICE }}¢
- {{ plan.Attributes.KWH2000PRICE }}¢

If you do not select a fixed rate offer, your constellation service will continue on a month-to-month variable rate plan:

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per

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Based on 1000 kWh

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Off-Peak Price

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kWh

On-Peak Price

{{ isStateTX ? plan.Attributes.KWH1000PRICE : plan.PlanLegList[0].PlanLegPrice.Price1 | number:2 }}¢

per

kWh

Based on 1000 kWh

Special Offer: {{ '$' + incentive.Value }} Gift Card

Off-Peak Start hour: {{plan.PlanLegList[0].PlanLegPrice.OffPeakStartHour | formatPeakTime}}
On-Peak Start hour: {{plan.PlanLegList[0].PlanLegPrice.OnPeakStartHour | formatPeakTime}}
{{ plan.PlanLegList[0].TermValue }} Month Term
{{incentive.Description}}
Monthly Service Fee: ${{plan.Attributes.MONTHLY_SERVICE_FEE }}
{{plan.PlanLegList[0].GreenPercent}}% Green
{{ plan.Attributes.MINIMUM_USAGE_FEE > 0 ? ('$' + plan.Attributes.MINIMUM_USAGE_FEE + ' - Minimum Usage Fee') : 'No Minimum Usage Fee'}}

Terms and conditions Terms and conditions DOCUMENTS: SUMMARY CONTRACT DOCUMENTS EFL TOS YRAC

SEE MORE DETAILS

Average Price: {{ plan.Attributes.KWH1000PRICE }}¢ per kWh, based on 1000 kWh, Includes:

Product Name: {{ plan.Name }}
Energy Charge: {{ plan.PlanLegList[0].PlanLegPrice.Price1 }}¢ per kWh
Centerpoint Surcharges:
- Distribution Charges: {{ plan.Attributes.USAGE_SURCHARGES }}¢ per kWh
- Monthly Charges: {{ plan.Attributes.METER_SURCHARGES }}¢ per Month
Term: {{ plan.PlanLegList[0].TermValue }} Month{{ plan.PlanLegList[0].TermValue > 1 ? 's' : ''}}
Early Termination Fee: ${{plan.CancelFee}}
A minimum usage fee of ${{ plan.AdjustmentBands["Minimum Usage Fee"][0].Amount }} will apply if usage is less than or equal to {{ plan.AdjustmentBands["Minimum Usage Fee"][0].MaxUsage }}kWh in a billing period.
Residential Usage-based Bill Credit
- ${{credit.Amount}} per Month >= {{credit.MinUsage}} and < {{credit.MaxUsage}} kWh ${{credit.Amount}} per Month < {{credit.MaxUsage}} kWh ${{credit.Amount}} per Month >= {{credit.MinUsage}} kWh
Electricity Facts Label (version {{plan.Attributes.CONTRACT_VERSION_EFL}})
Terms of Service (version {{plan.Attributes.CONTRACT_VERSION_TOS}})
Your Rights as a Customer (version {{plan.Attributes.CONTRACT_VERSION_YRAC}})

- Average Monthly Use
- 500 kWh
- 1000 kWh
- 2000 kWh
- Average Price
- {{ plan.Attributes.KWH500PRICE }}¢
- {{ plan.Attributes.KWH1000PRICE }}¢
- {{ plan.Attributes.KWH2000PRICE }}¢

per

Special Offer: {{ '$' + incentive.Value }} Gift Card

{{ plan.PlanLegList[0].TermValue }} Month Term
No Sign Up Fees
{{ incentive.Description}}
Monthly Service Fee: ${{ plan.Attributes.MONTHLY_SERVICE_FEE }}
{{plan.PlanLegList[0].GreenPercent}}% Green

Terms and conditions Terms and conditions DOCUMENTS: SUMMARY CONTRACT

SEE MORE DETAILS

When you select Constellation as your natural gas supplier, you’ll find we are dedicated to helping you manage your household energy budget. Constellation provides you with a wide range of competitively-priced plans along with a commitment to customer service. Plus, when you select Constellation as your natural gas supplier, you help improve your community. Each year, we reinvest a portion of our revenues back into local programs, helping to make life better for you and your neighbors.

If you do not select a fixed rate offer, your constellation service will continue on a month-to-month variable rate plan:

per

Special Offer: {{ '$' + incentive.Value }} Gift Card

{{ plan.PlanLegList[0].TermValue }} Month Term
No Sign Up Fees
{{ incentive.Description}}
Monthly Service Fee: ${{ plan.Attributes.MONTHLY_SERVICE_FEE }}
{{plan.PlanLegList[0].GreenPercent}}% Green

Terms and conditions Terms and conditions DOCUMENTS: SUMMARY CONTRACT

SEE MORE DETAILS

Review and accept our Terms and Conditions

Downloads

Download Terms and Conditions (in PDF Format) Download Terms and Conditions (in PDF Format)

{{ hasElectric ? "Electric" : "Gas" }} - Download Terms and Conditions (in PDF Format)

{{ hasElectric ? "Electric" : "Gas" }} - SUMMARY {{ hasElectric ? "Electric" : "Gas" }} - CONTRACT

Download {{fieldSpecs.environmental_disclosure.linkText}} Environmental Disclosure (in PDF Format)

{{ hasElectric ? "Electric" : "Gas" }} - Download Uniform Disclosure Statement (in PDF Format)

Please open and review or download our {{ selectedStateName }} Environmental Disclosure here.

Terms and Conditions Agreement By checking this box, I agree that I have read and understand the Constellation Terms and Conditions and I hereby agree to be bound by them. I am authorized to make this change for my household and the account.

{{fieldSpecs.docusign_disclosure.label}} for {{ hasElectric ? "Electric" : "Gas" }} Service

Consumer Bill of Rights By checking this box, I acknowledge that I have reviewed the Consumer Bill of Rights.

Information Release Authorization By checking this box, I acknowledge that I have read and understand the Information Release Authorization and I authorize Constellation to obtain my customer data from my utility.

Utility Space Heat Rate By checking this box, I acknowledge that if I am currently on a utility Space Heat Rate, I will not save by switching my electric supplier, and may lose my ability to be served on such a rate in the future.

Utility Water Heating Rate By checking this box, I acknowledge that if I am currently on a utility Water Heating rate, I will not save by switching my electric supplier, and will forfeit my ability to be served on such a rate in the future.

Electric Vehicle Owner acknowledgement I acknowledge that I currently own or lease an Electric Vehicle (EV). I understand that the selected plan is designed specifically for customers with an EV and customers without an EV will not see a benefit from this plan.

Add an Authorized Representative (Optional) I want to specify an Authorized Representative that is allowed to manage and change my account on my behalf.

First Name*

Last Name*

Renewal Questions? Call 866-711-6250 *Wind Power Plan Notice: The electricity supply service includes renewable energy certificates sourced from wind power generators within the United States in an amount equal to 100% of the accounts’ usage, in addition to the mandatory renewable portfolio standard requirements for the state in which the accounts are located, during the term of this agreement. Applies to Wind Power plans only.

Thanks for renewing with Constellation !

Your confirmation number is {{confirmationNumber}}.

You will receive a detailed confirmation email at{{ customerEmail }}. If you don't receive your email within 24 hours, please contact us at:
GA - CustomerCareGA@constellation.com
All Other Markets - home@constellation.com. CustomerCareTX@Constellation.com.

Renewal Received For :

{{ customerFirstName }} {{ customerLastName}}
{{ customerApartmentSuite }} {{ customerAddress }}
{{ customerCity }}, {{ selectedState }} {{ customerZipCode }}
Account number: {{ customerAccountNumber }}

You reviewed and accepted the following documents on {{ todayDate() }}

Click Here to download & print your Consumer Bill of Rights

Click Here to download & print the Information Release Authorization

Your Plan Selection :

{{renewalPlan.PlanLegList[0].PlanLegPrice.Price1}}¢ per kWh; {{ renewalPlan.PlanLegList[0].TermValue }} Month Term

Download Terms and Conditions (in PDF Format) Download Terms and Conditions (in PDF Format)

Average Rate: {{ renewalPlan.Attributes.KWH1000PRICE}}¢ per kWh

Term Length: {{ renewalPlan.PlanLegList[0].TermValue }} Month Term

Off-Peak Rate: {{renewalPlan.PlanLegList[0].PlanLegPrice.OffPeakPrice | number:2}}{{renewalPlan.PlanLegList[0].PlanLegPrice.Price1UOM.split('/')[0]}}

On-Peak Rate: {{renewalPlan.PlanLegList[0].PlanLegPrice.OnPeakPrice | number:2}}{{renewalPlan.PlanLegList[0].PlanLegPrice.Price1UOM.split('/')[0]}}

Download Uniform Disclosure Statement (in PDF Format)

Download Consumer Bill of Rights (in PDF Format)

Download Information Release Authorization (in PDF Format)

Download Electric SUMMARY (in PDF Format)

Download Electric CONTRACT (in PDF Format)

Download {{fieldSpecs.docusign_disclosure.label}} (in PDF Format)

* If you would like paper copies of any of your plan documents, please call customer care to have them mailed within 3 days: 1.800.785.4373

{{isStateTX ? 'Average Rate' : 'Current Rate'}}:

{{currentPlan.UnitOfMeasure.split('/')[0]}}{{currentPlan.Price | number : currentPlanPriceFilterValue}} {{currentPlan.Price | number : currentPlanPriceFilterValue}}{{currentPlan.UnitOfMeasure.split('/')[0]}}

Off-Peak Rate:

On-Peak Rate:

Plan Type:

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EV - TOU

Term Length:

{{ currentPlan.TermLengthMonths > 1 ? currentPlan.TermLengthMonths + ' Months' : 'Month-to-Month'}}

Start Date:

{{doc.Type }}

{{isStateTX ? 'Average Rate' : 'Current Rate'}}:

{{ isStateTX ? renewalPlan.Attributes.KWH1000PRICE : renewalPlan.PlanLegList[0].PlanLegPrice.Price1 | number:2}}¢

{{renewalPlan.PlanLegList[0].PlanLegPrice.Price1UOM.split('/')[0] }}{{renewalPlan.PlanLegList[0].PlanLegPrice.Price1 | number:2 }}

{{renewalPlan.PlanLegList[0].PlanLegPrice.Price1 | number:2 }}{{ renewalPlan.PlanLegList[0].PlanLegPrice.Price1UOM.split('/')[0] }}

Off-Peak Rate:

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On-Peak Rate:

{{renewalPlan.PlanLegList[0].PlanLegPrice.OnPeakPrice | number:2}}{{renewalPlan.PlanLegList[0].PlanLegPrice.Price1UOM.split('/')[0]}}

Plan Type:

EV - TOU

Term Length:

{{ renewalPlan.PlanLegList[0].TermValue }} Month Term

VIEW RENEWAL OFFERS Previous

Complete Renewal Close

My Quicklinks

Easily manage your Constellation account

Manage Payment Methods Click here to add, delete, or change your payment information

{{!currentAccountCache.EnrolledInAutoPay ? "Enroll in Auto Pay" : "Manage Auto Pay"}} Click here to manage or enroll in Auto Pay {{!currentAccountCache.EnrolledInAutoPay ? "Enroll in Auto Pay" : "Manage Auto Pay"}} Click here to manage or enroll in Auto Pay

Find my Renewal Key Click here to see if you are ready to renew and access your renewal key

schedule service You have the following Home Services: {{incentivesDescription}}. Please click the button to schedule service.

Refer A Friend (RAF) Click here to request your RAF code or start earning by referring your friends.

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