You can add visibility to service accounts that you own by going through the Register My Account process within My Constellation. To get started, visit your My Profile page and click the Add Existing Service Account button above the My Service Accounts table.

Once in the Registration process, you'll be asked to supply the service account zip code and Constellation account number or Customer Number to locate the account. You will have the option to add a nickname and save the account. Once complete you'll have the access you need.

Note that only account holders may access their service account. Once you have linked the account to your profile, no other My Constellation user will be allowed to link to the same account.

If you receive an error during this process, please contact our customer care team at 1-866-917-8271 (TX) or 1-877-677-4355 (GA) and a friendly associate will assist you.  

If you are moving and need to transfer your service to a new location, please call us at 1-866-917-8271 (TX) or 1-877-677-4355 (GA) for assistance.

If you are looking to start service at a new location while retaining service at your current location, please click here to get started.